The saleswoman, Amy Liu, always responded quickly and tried to solve problems.
Unfortunately, express shipping was specified and not standard shipping, so the Alibaba refund process was a bit annoying to maintain.
But in the end the 3 battery packs were delivered without any damage.
The shipping packaging for the battery packs is really very good and exemplary.
Thank you to Amy Liu for your dedication and patience.
Kind regards from Germany and thanks for the successful trading.
Ingolf Lange